Speaking out for nursing. Speaking out for health.

RNAO updates and resources on COVID-19 for members and other health professionals

RNAO has taken decisive action since the start of the outbreak in updating our members and other health professionals, providing evidence-based information, as well as tools and resources to address this challenging situation. Please see below our daily update reports, listed by date. For the latest information, access the most recent report.

Contacts at RNAO

For all matters related to the COVID-19 outbreak, please contact: Doris Grinspun, CEO, RNAO.

Some basic resources and guidance

Ministry of Health’s Emergency Operations Centre (EOC)

RNAO has collected the daily situational reports from the EOC. Up-to-date information from EOC can also be found here.

Health provider hotline and website

We also encourage you to access the health provider hotline and website regarding questions about the outbreak, protocols, preparedness, and more. The toll free number is 1-866-212-2272, and the health provider website is updated regularly with useful resources. An important reminder that the health provider website and the toll free number are for you – as a health professional – and not for members of the general public.

The Government of Canada

The Government of Canada maintains a page for information for health professionals here as well as a general information page.

The World Health Organization

The World Health Organization has important and varied resources on COVID-19.

OpenWHO platform

We encourage you to review the excellent online courses related to COVID-19 that have been added to the OpenWHO platform:

Informing the public

Ontario’s Ministry of Health has set up a public website on the COVID-19. It exists to inform the general public – encourage your family and friends to access this website. We also have information for the public on our website, which we update daily. The WHO also provides an excellent link for you to share with members of the public.


As we envision the possibility of a pandemic, the continuing safeguard of our supplies is more important than ever, so we have these, when and if needed. Please continue to remind colleagues that personal protective equipment (PPE) is only to be used when there is a need, as per the EOC guidelines. Health-care providers facing immediate supply needs can email the ministry at EOCLogistics.MOH@ontario.ca.