Nurses often hold a strong belief in the integrity and high standards of their practice. However, it’s important to recognize that others, including patients, employers, colleagues and regulatory bodies, may perceive these standards differently. This may lead to investigations by the College of Nurses of Ontario (CNO).

How can RNs and NPs effectively understand and navigate these challenges in a healthy and productive way? Join us for this essential workshop that addresses these concerns from basic principles to advanced strategies.

During this presentation, participants will learn about:

• Types of complaints and applicable laws
• Responding to a Notice of Inquiry
• Key issues uncovered in investigations
• Legal bodies and decision-making standards
• How CNO complaints intersect with employment proceedings, privacy complaints, civil claims for malpractice, and criminal cases

Don’t miss this opportunity to equip yourself with the tools and knowledge to handle such situations confidently and proactively.

Presenter: Joy-Ann Cohen, M.A., LL.M, Lawyer

Moderator: Mara Haase, RNAO-LAP Administrator