The CPSO has advised its registrants that patients who are in self-isolation or isolation due to a confirmed or potential positive COVID-19 test should be told to stay home rather than enter a pharmacy to fill a prescription, which would put the health of other patients and pharmacy professionals at risk.
Physicians have also been advised to send the prescription to the patient’s pharmacy of choice and explain the patient’s situation. The patient and pharmacy can then arrange for delivery of the medication or for it to be picked up by a designate, such as a friend, who does not live in the same household.
Whenever possible, prescribers should use phone, fax, or secure e-prescribing systems to send prescriptions to a pharmacy. The CPSO has also communicated this to physicians. However, you may receive prescriptions via unsecured email as prescribers may not have access to these established channels.
Given the exceptional circumstances of this global pandemic, we recommend that you facilitate the dispensing process once you have validated, in your professional judgment, that the source is authentic and that the content is appropriate.
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